P2P IPCAM User ManualESUNSTAR PTZ IP Camera I had to do my tempering. 4) Hold Reset button about 3-5 seconds. Note: The QR code is on the bottom/back of the camera, not on the box. 2) Select Add camera via WiFi mode 3) Scan the QR code on the back of the camera. How to setup camera using 'Add camera via WiFi mode' 1) Select Add IP Camera and tap + to add camera.
The SSID is not the same as the one of your router.#5. Your wireless IP camera does not have power supply.#4. The antennas of the WiFi IP camera are not fixed well – the antennas are loose.#2. I will get the right answer to you ASAP.If you have no WiFi network or no router at all in your place, you can try the solutions in this post: Solutions for Security Cameras Without Internet Access.Reasons Why Your P2P IP Camera Not ConnectingTop 9 Solutions to Fix IP Camera Going OfflineRead the infographic below if you're in a hurry.Reasons Why Your IP Camera Cannot Connect to Your Router WiFi or to Your PhoneCheck the several reasons why your security cameras working over network (IP cameras) are not working on WiFi.#1. And for any question, please don't hesitate to leave it in your comment.
The channel of your router is too crowded.#11. Your router does not support your security camera's WiFi channel.#10. You never configure the wireless settings of your newly bought security camera.#9. The firmware or the software is out-of-date.#8. The wireless IP camera gets a wrong IP address.#7.
You've turned on your router's firewall and it blocks the connections.#4. The ”UID” option on your P2P IP camera hasn't been enabled yet.#3. Neither the security IP camera or your phone connects to the network.#2. Electrical interference from devices like a cordless phone or microwave causes the WiFi signal to drop.Below are the ones that cause your P2P IP camera not connecting to your phone remotely, or your seeing ”OFFLINE” status when you try to connect it.#1.
Wansview Camera Troubleshooting Install The Antennas
Make Sure the Wireless IP Camera Is Powered onCheck if the power supply of the wireless IP camera is working properly. Make sure you've tightened the antennas to the camera.Top 2. You need to manually install the antennas to the wireless IP camera. Normally, when you get the product package, the antennas are not connected to the camera. Check the IP Camera Antennas to Fix No WiFi DetectedCheck if the antennas are fixed well or not at the first place when you find the IP camera won't connect to WiFi.
Make sure the WiFi login password is correct. No frequent battery changes and no worries about power supply.For many times the IP camera won't connect to WiFi or failed to log in only because of the password. It's rechargeable battery powered and also can be solar-powered. Change or charge up the battery.Try Reolink Argus 2, if you prefer a wire free WiFi security camera with good connections. If you get a battery powered wireless IP camera, check if the battery is still at work.
Here we take Reolink IP camera WiFi setup as the example. To work it out, you need the IP camera software on computer or on your mobile phone. Please set it the same as the SSID of your router. Check the SSID in WiFi SettingsNormally, you need to set the SSID when the first time you set up your newly bought wireless IP camera. Check the password list and ensure the password you enter is the right one of the WiFi.
Just get the camera closer to the router. Login the security camera software and head to the WiFi Settings.If the WiFi signal is less than one bar, it means your IP camera is too far away from the router or there might be too many barriers (such as walls) between the two. The manufacturer or the IP camera company website could have that information.You can also check the WiFi signal yourself. Check the distance between the IP camera and the router. The IP camera should not be too far from the router.
Change the Frequency Band of Your RouterA congested and slow wireless network could also be the reason why your IP cameras won't connect to WiFi or keep going offline.As the 2.4GHz frequency is widely used by a host of home appliances like phones, tablets and microwave ovens, it is more likely to suffer interference during data transmission due to overcrowding of the channels.And that's where the dual-band (2.4 GHz & 5 GHz) WiFi security cameras comes in (require a dual band router to work).If you find that the 2.4 GHz band is on a heavy burden, simply switch the frequency band to 5 GHz (5.8 GHz) for higher data transmission rate and thus, reducing the chances of signal loss and interference.Reolink RLC-410W is a dual band WiFi security camera boasting good connections. You will get the detailed-how in the fifth solution of the Security Camera Not Working post. Or you may suffer IP address conflicts.Check if the IP address of you camera has issues by using commands. You won't see it if you set the camera for DHCP. Check If the IP Camera Has the Correct IP AddressAt some cases, when you connect via LAN cable you may get IP address (i.e., 192.168.0.99), and the wireless connection may be picking up a different IP address (i.e., 192.168.0.55).
In this case, check if the surveillance software or app is the latest version. Make sure you've downloaded the correct version for the camera.And sometimes you can't find your IP camera on network or fail to connect to your phone far from home. The new firmware could fix the IP camera WiFi not working issue. If yes, update to the latest firmware version for your wireless IP camera. Update Firmware/SoftwareCheck the manufacturer or the IP camera company website to see if there is new firmware released.
And if you prefer an IP camera working without WiFi, try Reolink Go.REOLINK support is non existent. Still, you can try the solutions above to solve the wireless issues. You can try to reboot the IP camera to see if the WiFi not working issue is solved.The biggest disadvantage of wireless security IP cameras is the increased risk of signal loss or connection failure. Some companies support a refund or exchange within 30 days from the purchasing date.Editor's Note: The ”Golden Rule” in IT troubleshooting is to reboot the device. Contact the support team of the IP camera company and explain the issue to them.
Sure, i got 2 new batteries, but the batteries should not have failed so soon. When 2 batteries failed prematurely, it took 2 MONTHS of customer support emails and finally 3 weeks shipping once the return was authorized per battery to arrive. !!!!! i have had several issues since getting these units and while most issues have resolved in time, the delay in customer support and issue resolution would be a deal breaker if i were to order again.
They need USA based support network if this company is to last. Bottom line, these cams were used less time than it took to get the issues resolved.
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